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add remove What is Pulse bot?

Pulse bot is a comprehensive tool to gauge organisation's culture and measure Employee Engagement Index(EEI) and Employee Loyalty Score (ELS) towards the organisation.

Pulse bot is a product of our 10+ years experience in the employee engagement industry, and our research, practice, and data gathered while serving thousands of organizations worldwide. It captures employees’ feedback by sending them unique periodic surveys across eight dimensions designed to measure their engagement and loyalty towards the organization exclusively. The surveys are deftly permuted, short and triggered via Workchat app.

Employee engagement and loyalty are measured completely using these eight dimensions -

  • Recognition
  • Well Being
  • Personal Growth
  • Belonging
  • Collaboration
  • Alignment
  • Communication
  • Leadership

A pulse survey gives a quick insight into company’s health, hence the name pulse. It promotes feedback culture, generates high response rates and therefore is more actionable in comparison to the annual employee survey.

  • Annual Employee Survey
    Pulse Survey
  • Yearly or relatively longer time spans for review
    Real-time measurement of employee engagement and satisfaction
  • Long , Infrequent and Tiresome surveys
    Short, Frequent(weekly) and User-friendly surveys

You will not be able to add any more dimensions to the existing set. Also, you can't remove ay dimension, as it is crucial to observe all of these dimensions to get a comprehensive and clear insight into the company’s health.

Moving average is essentially the average of weekly averages over a specified period. You can choose to view moving average over various time periods like monthly, yearly, etc., while weekly average remains the same.

The pulse of an organization is its culture and how engaged are its employees. Employee Engagement Index (EEI) measures the pulse of an organization’s culture across eight dimensions – Recognition, Wellbeing, Personal Growth, Belonging, Collaboration, Alignment, Communication, and Leadership, by calculating the average employee response to the 64 questions in the dimension set. Also, the ratings come with a meaningful description of what they signify about company’s performance and standing.

The Employee Loyalty Score (ELS) allows employers to measure and get an analytical insight into employee loyalty and engagement within their company. Employees are asked how likely would they be recommending the company to their friends and relatives. The employees are stacked in one of the three categories, namely - promoters, passives, and detractors.

It is a difference between the percentage of the Promoters and the percentage of Detractors.

The admins can choose to customise the frequency of the survey as Quarterly, Half-yearly or Yearly. The result and analysis of the survey is given seven days after the survey is triggered. Also, the responses entered after that period are not incorporated in the results or analytics. The admins can choose the frequency of the survey in the start itself. For skipping a particular period they would need to contact our team at help@huminos.com.

The admins can choose to customise the frequency of the survey as Quarterly, Half-yearly or Yearly. The result and analysis of the survey is given seven days after the survey is triggered. Also, the responses entered after that period are not incorporated in the results or analytics. The admins can choose the frequency of the survey in the start itself. For skipping a particular period they would need to contact our team at help@huminos.com.

No, the survey would not proceed further till the user answers the current question.

The individual response registered by an employee is completely anonymous and is not visible to even the company admin of the bot. The data is aggregated and used for analytics which are useful for the company to initiate appropriate actions. There is no way to know any single user’s response to the survey.

No, the analytics are entirely confidential and meant to be used as a betterment tool for the organisation. Making them public for any reason might kill that purpose.

No, the surveys are sent on a weekly basis to the employees.

We recommend you to observe the analytics after eight weeks to draw meaningful and productive conclusions. Also, you should encourage all your employees to take the surveys regularly.