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add remove What is Pulse bot?
Pulse bot is a comprehensive tool to gauge organisation's culture and measure Employee Engagement Index(EEI) and Employee Loyalty Score (ELS) towards the organisation.
add remove How does it work ? What is the methodology involved?
Pulse bot is a product of our 10+ years experience in the employee engagement industry, and our research, practice, and data gathered while serving thousands of organizations worldwide. It captures employees’ feedback by sending them unique periodic surveys across eight dimensions designed to measure their engagement and loyalty towards the organization exclusively. The surveys are deftly permuted, short and triggered via Workchat app.
add remove What are the eight dimensions? What is the significance?
Employee engagement and loyalty are measured completely using these eight dimensions -
- Recognition
- Well Being
- Personal Growth
- Belonging
- Collaboration
- Alignment
- Communication
- Leadership
add remove How is the pulse survey different from the annual employee survey?
A pulse survey gives a quick insight into company’s health, hence the name pulse. It promotes feedback culture, generates high response rates and therefore is more actionable in comparison to the annual employee survey.
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Annual Employee SurveyPulse Survey
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Yearly or relatively longer time spans for reviewReal-time measurement of employee engagement and satisfaction
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Long , Infrequent and Tiresome surveysShort, Frequent(weekly) and User-friendly surveys
add remove Can I add/delete dimensions ?
You will not be able to add any more dimensions to the existing set. Also, you can't remove ay dimension, as it is crucial to observe all of these dimensions to get a comprehensive and clear insight into the company’s health.
add remove What is the difference between moving average and weekly average ? Is weekly average a variance of moving average ?
Moving average is essentially the average of weekly averages over a specified period. You can choose to view moving average over various time periods like monthly, yearly, etc., while weekly average remains the same.
add remove What is EEI?
The pulse of an organization is its culture and how engaged are its employees. Employee Engagement Index (EEI) measures the pulse of an organization’s culture across eight dimensions – Recognition, Wellbeing, Personal Growth, Belonging, Collaboration, Alignment, Communication, and Leadership, by calculating the average employee response to the 64 questions in the dimension set. Also, the ratings come with a meaningful description of what they signify about company’s performance and standing.
add remove What is ELS?
The Employee Loyalty Score (ELS) allows employers to measure and get an analytical insight into employee loyalty and engagement within their company. Employees are asked how likely would they be recommending the company to their friends and relatives. The employees are stacked in one of the three categories, namely - promoters, passives, and detractors.
add remove How is ELS computed?
It is a difference between the percentage of the Promoters and the percentage of Detractors.
add remove What is the frequency for administering ELS survey? Can I choose to not take the ELS survey for a particular quarter/period?
The admins can choose to customise the frequency of the survey as Quarterly, Half-yearly or Yearly. The result and analysis of the survey is given seven days after the survey is triggered. Also, the responses entered after that period are not incorporated in the results or analytics. The admins can choose the frequency of the survey in the start itself. For skipping a particular period they would need to contact our team at help@huminos.com.
add remove What is the frequency for administering ELS survey? Can I choose to not take the ELS survey for a particular quarter/period?
The admins can choose to customise the frequency of the survey as Quarterly, Half-yearly or Yearly. The result and analysis of the survey is given seven days after the survey is triggered. Also, the responses entered after that period are not incorporated in the results or analytics. The admins can choose the frequency of the survey in the start itself. For skipping a particular period they would need to contact our team at help@huminos.com.
add remove Can the employees choose to skip any question in a particular survey?
No, the survey would not proceed further till the user answers the current question.
add remove Is the pulse survey completely anonymous?
The individual response registered by an employee is completely anonymous and is not visible to even the company admin of the bot. The data is aggregated and used for analytics which are useful for the company to initiate appropriate actions. There is no way to know any single user’s response to the survey.
add remove Can we post the analytics on the feed ?
No, the analytics are entirely confidential and meant to be used as a betterment tool for the organisation. Making them public for any reason might kill that purpose.
add remove Can I customise the frequency of the pulse survey ?
No, the surveys are sent on a weekly basis to the employees.
add remove How much data collection (in terms of weeks) is required before I can observe a meaningful statistic?
We recommend you to observe the analytics after eight weeks to draw meaningful and productive conclusions. Also, you should encourage all your employees to take the surveys regularly.